Our delivery method is also very flexible, air transport and ocean shipping can be arranged.
Air transport is fast, 5 to 15 working days.Usually, it's door to door delivery, and if customer has their own shipping account, such as DHL, UPS or Fedex account, we can use customer's account ship goods directly, customer don't need to pay any shipping fee to us.
Ocean shipping is slower, 25 to 40 working days, its advantage is low freight. If customer has their own shipping agent, his agent can pick up goods at our factory or we transport goods to the designated Chinese port. If customer doesn't have their own forwarder, it doesn't matter, we can help customer to arrange shipping, we can ship goods to the local port or to the address specified by the customer, such as the home address or the warehouse.
We can accept any shipping terms, EXW, FOB, CIF, DDU and DDP are all OK for us. Customers don't need to worry about transportation when you order products from us.
ODIER, as an international team, has established a perfect customer - centered service and support system. With a professional and energetic after - sales service, we adhere to the attitude of being timely, meticulous, patient, and offering positive feedback. Committed to building mutual trust and strong cooperation with suppliers and customers, we will respond within 4 hours upon receiving customer requests and ensure the service is in place within 24 hours. Should any quality issue be found in the products you order from us, free replacement will be provided. We are dedicated to creating value for customers through leading - edge products and quality services.
Powered by a professional cycling gear R&D team, we operate a dual-driven system integrating user demand analytics and collaborative development with elite cyclists. Leveraging big data for scenario-specific optimization and material
testing certified by international labs, we build multi-scenario product databases covering professional races to urban commutes, achieving ≥23% performance enhancement per generation through precise innovation.
Create profit through legal operation, protect the interests of shareholders, and at the same time provide employment opportunities and quality products and services for the society.
Obey laws and regulations, including tax, labor protection, consumer rights and interests, and accept government supervision.
Protect salary and welfare, vocational training, safe and healthy working environment, and respect the rights and interests of employees.
Ensure product quality and safety, provide true information and perfect after-sales service.
Protect the rights and interests of supply chain partners, win-win cooperation, and eliminate corruption.
Reduce resource consumption and pollution, promote sustainable development, and actively apply environmentally friendly materials and research environmentally friendly technology.
What is your MOQ?
Our standard MOQ is 1000 pieces, but we can support smaller trial orders for new customers.
Is it easy to install and remove?
Yes, our holders are tool-free and can be installed or removed within seconds.
Can it rotate or be adjusted?
Yes, it features 360° rotation and can be adjusted to the best viewing angle.
Do you provide warranty?
Yes, we offer a 12-month warranty on all our holders against manufacturing defects.
What materials are used in this phone holder?
Our phone holders are made of high-quality ABS, PC, and silicone for durability, stability, and shock absorption.
Is it compatible with all phone sizes?
Yes, it fits most smartphones from 4.7" to 7". If needed, we can recommend models based on your phone size range.
Can it fit different types of handlebars?
Yes, our holder is designed to fit handlebar diameters from 22mm to 35mm. For other sizes, customized options are available.
Is it weather-resistant?
The holder itself is weather-resistant and suitable for outdoor use. However, we recommend using a waterproof phone case during heavy rain.
Can we customize the logo and packaging?
Yes, we offer OEM/ODM services. Your logo can be printed on the product, and we can customize the packaging based on your design.
Do you have certifications like CE or RoHS?
Yes, our products are CE and RoHS certified. We can provide certificates upon request.
What is the lead time for samples and bulk orders?
Sample lead time is 3–5 days. For bulk orders, production usually takes 15–30 days depending on the quantity.
What are your payment terms?
We accept T/T, PayPal, and L/C. For regular orders, 30% deposit and 70% before shipment is standard.
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